Merchandise - Game Day Employee
Merchandise associates will be assisting the Director of Merchandise, Merchandise Manager and Merchandise Assistant in preparing all merchandise areas for business during the game. Duties include serving our fans as they select different merchandise items, operating a cash register, and assisting fans with check out. You will also help close the gift shop/stand/portable at the end of the game. Should be able to answer simple fan questions in a friendly and polite manner or direct them to the Guest Relations Desk, and having good knowledge of Victory Field. A strong customer service background is helpful.
It is our goal to make our guests at Victory Field as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable, and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Duties may also include filling in at other positions as needed. Your supervisor may also assign additional duties.
No experience required
Skills & Abilities:
Excellent customer service skills
Ability to stand up for 3+ hours at a time
Excellent people and relationship skills
Ability to operate a computer and learn how to use cash register
Ability to handle cash and credit card transactions
Must have basic math skills (count and give correct change)
Ability to work weekends, week days, week nights, and holidays
$7.25 hourly; estimated 3-6 hours per shift
The Indianapolis Indians are the professional Triple-A baseball club affiliate of the Pittsburgh Pirates. The organization’s mission is to provide Indians baseball at Victory Field as affordable and memorable family fun. The Indians play their home games at Victory Field in downtown Indianapolis, a 14,200-seat ballpark opened in 1996 that has received numerous national accolades as one of the best minor league ballparks in the United States. The team has been in continuous operation since 1902.
Reports To: Merchandise Manager
Effective: April 2019